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Travel FAQ

Do I need a travel VISA for South Africa?

Visa regulations differ from country to country. Please be advised to contact the respective embassy directly and inquire about the visa regulations.
Please note that some countries require a visa even if you’re only transferring in that country.

Does African Travel Dream journey to areas of South Africa that has malaria?

The areas of Northern Kwazulu-Natal as well as the low altitude areas of both the Mpumalanga and Limpopo including some parts of the Kruger National Park are areas where Malaria Mosquitoes are found.
We at African Travel Dream do not journey to those areas unless requested by the Client when creating a personalised itinerary.
In cases like these we would advise to visit your Doctor to get the necessary precautions for such journeys.

How do I make a booking?

Select a Travel Destination and desired Activity or Package, enter the date and follow the prompts as directed.
Alternatively, contact us via the contact details provided on the website or pop a message on the online chat and your booking process can proceed.

How do I know that my booking is confirmed?

Once approval of all the correct details are submitted upon making a successful booking, you will then receive a booking confirmation.

What happens if I make a booking and do not receive any confirmation?

For assistance kindly contact us as per the details provided on the website.

Can I make a booking for more than 4 passengers in the same booking?

It is possible on the website, however it is advisable to Contact Us to request a quote.

When do I pay for my booking?

At least 50% of the total cost of package is required to be paid to make a booking and ensure a spot is booked on 1 of our amazing offers.
The total cost is required to be paid in full 15 days before the tour commences.

What can I do if my payment was declined, but I would still like to continue my reservation?

We highly advise you to Contact Us immediately, as your booking might still be active.

How do I cancel my booking?

Kindly Contact Us in order for us to determine the cancellation penalty.

Can my tour change due to bad weather?

Unfortunately, yes it can. In the event that the tour has changed due to this event, African Travel Dream will offer an alternative date or activity. If not available, African Travel Dream will refund the client as per the company policy.

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